{"id":15183,"date":"2017-04-28T13:00:52","date_gmt":"2017-04-28T11:00:52","guid":{"rendered":"https:\/\/pibgroupiberia.com\/?p=4007"},"modified":"2025-06-03T09:04:11","modified_gmt":"2025-06-03T07:04:11","slug":"recommendations-in-your-claim-report-to-the-insurer","status":"publish","type":"post","link":"https:\/\/dev.pibgroupiberia.com\/en\/blog\/recomendaciones-en-tu-comunicado-de-siniestro-a-la-aseguradora\/","title":{"rendered":"Recommendations in your claim report to the insurer"},"content":{"rendered":"<p>Every month, we open more than 200 claims through our department, created specifically to serve our clients and defend them against the company. It is our way of offering a<strong> added value to the policyholder who places his trust in us<\/strong>. Thanks to this, we have the experience to be able to give you some advice on how to open a part in company.<\/p>\n<h2>The time to report the report<\/h2>\n<p>When we report a claim is crucial. As a general rule, we could conclude that: <em><strong>\u201cthe sooner the better\u201d.\u201d<\/strong><\/em>.<\/p>\n<p>We find that, on occasions, a client calls us after several months of having damp in the bathroom, which has caused an aggravation of the damage. The company may have problems with this fact, since it understands that the client, knowing the damage, did not do everything possible to minimise it. This is a basic rule in insurance: <strong>the insured must do what he can to reduce the damage<\/strong>.<\/p>\n<p>At the same time, damp can dry out, making it difficult to find the source if the damage is already dry... For this reason, it is also advisable to notify the insurance company as soon as a possible loss is detected.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-4008\" src=\"\/wp-content\/uploads\/2017\/04\/siniestro-seguros.jpg\" alt=\"How to handle a claim correctly\" width=\"950\" height=\"641\" \/><\/p>\n<h2>Means of handling a claim<\/h2>\n<p>Insurance companies are making it easier and easier to report a claim. Now there is no longer just the option of calling by <strong>phone<\/strong> or even in person at the company's office. Nowadays we can also do this via <strong>mail<\/strong> or even through the <strong>social networks.<\/strong><\/p>\n<p>However, when there is a <strong>Insurance Brokerage<\/strong>, It is best to talk to them beforehand, so that they can give the correct report. There are many occasions when, depending on how the information is passed on to the company, they may send us directly to the guild or, if there is something they don't like, they will first send an expert to carry out certain checks.<\/p>\n<p>In our Insurance Brokerage, you can also open the report by all those means that we were talking about with regard to the companies. And our <strong>claims department<\/strong> follows up on the dossier to:<\/p>\n<ol>\n<li><strong>Keeping customers informed<\/strong><\/li>\n<li><strong>Defending you against the company<\/strong> if there is something we don't like, or think they can do better: advance dispatch of trades, compensation that is incomplete or below what the client should receive, or even unjustified denials of cover.<\/li>\n<\/ol>\n<h2>Technology in Insurance Brokerages<\/h2>\n<p>Nowadays, all insurance companies have apps to facilitate the management of policies. In the end, what happens is that we all have one insurance in one app, another in another, etc. and it doesn't make sense to have 5 apps.<\/p>\n<p>That is why, as with insurance management, which we try to unify in a brokerage, we had to take a step forward to be able to centralise the customer's insurance in an app. In a very short time, we are going to enable this for our customers, so that they don't have to call us to ask us when a policy expires. Now you will be able to look it up whenever you feel like it.<\/p>\n<p>If you want to enjoy this app and unify your insurances in a comfortable and simple way, at the same time that we manage your claims to make things easier for you, contact us. We offer you <a href=\"https:\/\/dev.pibgroupiberia.com\/en\/individuals\/insurance-solutions-for-individuals\/\">top-rated insurance company policies<\/a>.<\/p>\n<p>In this link you will find some examples of how we have resolved the <a href=\"\/en\/blog\/claims-real-cases-part-i\/\">problems in claims of the brokerage's customers<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Here are some tips on how to handle a claim correctly with the insurance company.<\/p>","protected":false},"author":14,"featured_media":15184,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"","footnotes":""},"categories":[15],"tags":[188],"class_list":["post-15183","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-empresas","tag-multindustria"],"yasr_visitor_votes":{"stars_attributes":{"read_only":false,"span_bottom":false},"number_of_votes":0,"sum_votes":0},"_links":{"self":[{"href":"https:\/\/dev.pibgroupiberia.com\/en\/wp-json\/wp\/v2\/posts\/15183","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.pibgroupiberia.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.pibgroupiberia.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.pibgroupiberia.com\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.pibgroupiberia.com\/en\/wp-json\/wp\/v2\/comments?post=15183"}],"version-history":[{"count":0,"href":"https:\/\/dev.pibgroupiberia.com\/en\/wp-json\/wp\/v2\/posts\/15183\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.pibgroupiberia.com\/en\/wp-json\/wp\/v2\/media\/15184"}],"wp:attachment":[{"href":"https:\/\/dev.pibgroupiberia.com\/en\/wp-json\/wp\/v2\/media?parent=15183"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.pibgroupiberia.com\/en\/wp-json\/wp\/v2\/categories?post=15183"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.pibgroupiberia.com\/en\/wp-json\/wp\/v2\/tags?post=15183"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}